SMS Terms & Consent

MetroAIPro Customer Care Messages

Sender: MetroAIPro (Crest Digital Ventures LLC)

1. Program Name & Who Is Texting You

Program name: MetroAIPro Customer Care Messages. This program sends only informational and service-related text messages about demos, inquiries, appointments, onboarding, and account updates. No marketing or promotional messages are sent through this program. Every message identifies MetroAIPro by name and includes opt-out instructions.

2. What Messages You May Receive

This program sends only informational and service-related messages, including:

• Demo confirmations: Texts confirming a requested demo date, time, or next step.
• Appointment reminders: Reminder texts shortly before a scheduled demo or consultation.
• Inquiry replies: A response to a question submitted through our website, contact form, or demo request.
• Follow-ups: A short follow-up if we have not heard back on a request or quote.
• Onboarding and account updates: Status updates while we are setting up your account, and service or billing notices if you become a client.

3. Message Frequency, Rates, and Delivery

Message frequency varies. Messages are triggered by your own activity — a typical request or onboarding cycle results in roughly 1–5 messages. Message and data rates may apply, depending on your mobile carrier and plan. Carrier delivery is not guaranteed, and carriers are not liable for delayed or undelivered messages.

4. How You Opt In

We obtain consent through a clear, affirmative, voluntary action. On MetroAIPro web forms (such as our demo or contact form) we present a single SMS consent checkbox, unchecked by default and separate from our Terms of Service and any other agreement. This checkbox is optional and is not required to submit the form. We do not use text-to-join or keyword-based opt-ins for this program.

Consent is not a condition of purchase. Leaving the box unchecked has no effect on your request — we will still respond to what you asked for by phone or email — but we will not send you any text messages unless you check the box.

5. Message Flow and Sample Content

Sample informational messages

Follow-up and onboarding messages continue in the same conversation and clearly identify MetroAIPro as the sender.

6. How to Opt Out (STOP) & Get Help (HELP)

Reply STOP to any MetroAIPro message at any time to opt out. You will receive a final confirmation message, and no further automated or manual texts will be sent to that number. Reply HELP for support contact information, or reach us directly at hello@metroaipro.com or (551) 414-9985.

Consent Is Not a Condition of Purchase

You never have to agree to receive text messages in order to buy from, book with, or otherwise do business with MetroAIPro — you can always reach us by phone or email instead. SMS consent is entirely optional: declining it never affects pricing, availability, or the service you receive.

Changes to This Page

We may update this SMS Terms page from time to time to reflect changes in our messaging programs or applicable regulations. When we do, we will update the "Last Updated" date at the top of this page.

Contact Us

Questions about this SMS Terms page or MetroAIPro messaging: