SMS Terms & Consent
Effective Date: July 3, 2026 · Last Updated: July 20, 2026
This page explains the text messaging ("SMS") program operated by Crest Digital Ventures LLC ("MetroAIPro," "we," "our," or "us"). We only send text messages when a recipient has clearly opted in. This page should be read together with our Privacy Policy and Terms of Service. Our privacy policy explains that mobile opt-in data and consent will not be shared, sold, rented, or transferred for marketing purposes.
MetroAIPro Customer Care & Marketing Messages
Sender: MetroAIPro (Crest Digital Ventures LLC)
1. Program Name & Who Is Texting You
Program name: MetroAIPro Customer Care & Marketing Messages. This program sends two distinct types of text messages: (1) informational and service-related messages about demos, inquiries, appointments, onboarding, and account updates; and (2) marketing and promotional messages about special offers, pricing promotions, and new features. You consent to each type separately, and you can receive informational messages without ever receiving marketing messages. Every message identifies MetroAIPro by name and includes opt-out instructions.
2. What Messages You May Receive
A. Informational & service-related messages (requires the informational consent checkbox)
- Demo confirmations: Texts confirming a requested demo date, time, or next step.
- Appointment reminders: Reminder texts shortly before a scheduled demo or consultation.
- Inquiry replies: A response to a question submitted through our website, contact form, or demo request.
- Follow-ups: A short follow-up if we have not heard back on a request or quote.
- Onboarding and account updates: Status updates while we are setting up your account, and service or billing notices if you become a client.
B. Marketing & promotional messages (requires the separate, optional marketing consent checkbox)
- Special offers: Limited-time discounts on setup fees or monthly plans.
- Pricing and plan promotions: Seasonal pricing, bundles, or referral incentives.
- Product and feature announcements: New MetroAIPro capabilities and how they apply to your business.
- Educational and case-study content: Occasional tips or results from local businesses using our automation.
3. Message Frequency, Rates, and Delivery
Message frequency varies. Informational messages are triggered by your activity — a typical request or onboarding cycle results in roughly 1–5 messages. If you opt in to marketing messages, you can expect approximately 2–4 promotional messages per month. Message and data rates may apply, depending on your mobile carrier and plan. Carrier delivery is not guaranteed, and carriers are not liable for delayed or undelivered messages.
4. How You Opt In
We obtain consent through a clear, affirmative, voluntary action. On MetroAIPro web forms (such as our demo or contact form) we present two separate consent checkboxes, both unchecked by default and both separate from our Terms of Service and any other agreement. We do not use text-to-join or keyword-based opt-ins for this program.
☐ Informational consent (required to submit the form): "I agree to receive informational and service-related text messages (e.g., demo confirmations, appointment reminders, replies to my inquiry, account updates) from MetroAIPro at the number provided. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time."
☐ Marketing consent (optional, unchecked by default): "I would like to receive marketing and promotional text messages (e.g., special offers, pricing promotions, new feature announcements) from MetroAIPro at the number provided. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time."
Leaving the marketing box unchecked has no effect on your request — you will still receive the service-related replies you asked for. Neither checkbox is a condition of purchase, and you can always reach us by phone or email instead.
5. Message Flow and Sample Content
Sample informational messages
"MetroAIPro: Thanks for requesting a demo, Maria. You're confirmed for Tue 7/22 at 2:00 PM ET. Reply RESCHEDULE to change it. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
"MetroAIPro: Reminder — your demo starts in 1 hour. Join here: metroaipro.com/demo. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
"MetroAIPro: Your account setup is complete and missed-call text-back is now live on your business line. Reply HELP for help, STOP to opt out."
Sample marketing messages
"MetroAIPro: Limited-time offer — save $200 on setup when you start any plan by 7/31. Details: metroaipro.com/pricing. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
"MetroAIPro: New — automated review requests are now included in every plan at no extra cost. See what's new: metroaipro.com/services. Msg & data rates may apply. Reply HELP for help, STOP to opt out."
Follow-up and onboarding messages continue in the same conversation and clearly identify MetroAIPro as the sender.
6. How to Opt Out (STOP) & Get Help (HELP)
Reply STOP to any MetroAIPro message at any time to opt out. You will receive a final confirmation message, and no further automated or manual texts of any type — informational or marketing — will be sent to that number. If you want to stop only the marketing messages and keep receiving service-related texts, email or call us and we will update your preferences. Reply HELP for support contact information, or reach us directly at hello@metroaipro.com or (551) 414-9985.
Consent Is Not a Condition of Purchase
You never have to agree to receive text messages in order to buy from, book with, or otherwise do business with MetroAIPro — you can always reach us by phone or email instead. Marketing consent in particular is entirely optional: declining it never affects pricing, availability, or the service you receive.
Changes to This Page
We may update this SMS Terms page from time to time to reflect changes in our messaging programs or applicable regulations. When we do, we will update the "Last Updated" date at the top of this page.
Contact Us
Questions about this SMS Terms page or MetroAIPro messaging:
Crest Digital Ventures LLC
Jersey City, New Jersey
Email: hello@metroaipro.com
Phone: (551) 414-9985
Website: metroaipro.com