Privacy Policy

At MetroAIPro ("we," "our," "us"), we respect your privacy and are committed to protecting it. This Privacy Policy describes how we collect, use, and share information when you visit our website (metroaipro.com), fill out our forms, call us, or opt into our SMS communications.

1. Information We Collect

We collect information you provide directly to us:

• Contact Info: Name, business name, phone number, email address, and messaging details you enter in our lead forms or when booking a demo.
• Communication Logs: Call history, SMS texts, and emails sent when you contact us directly.
• Website usage details: Standard logs, cookies, and page interaction trackers (such as Google Analytics).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and optimize our text automation services for your business.
• Respond to your lead inquiries, schedule live demos, and follow up on quotes.
• Send you administrative notices, technical warnings, and billing updates.
• Send automated and manual SMS/text messages for booking reminders or marketing, if you opted in.

3. SMS & Text Messaging Compliance

We take SMS messaging compliance seriously. We map our systems to follow A2P 10DLC regulations:

• Consent: We only send text messages to individuals who have explicitly opted in (such as by checking the SMS consent checkbox on our forms, or texting us first). We never purchase contact lists.
• Opt-Out: You can cancel SMS communications at any time. Just reply STOP to any text message we send. Once you send STOP, we will send one final confirmation text, then cease messaging.
• Rates: Standard message and data rates may apply depending on your mobile carrier plans. Message frequency varies.

4. Data Sharing & Security

We do not sell, rent, or lease your contact information or SMS opt-in consent data to third parties.

We only share data with trusted service providers who help us run our site and communications (such as CRM databases, form processors, or SMS gateways like Twilio), and only to the extent necessary to perform those services. All sharing is governed by strict confidentiality guidelines.

5. Your Rights

Depending on your location, you may have the right to request access to the personal data we hold, ask us to correct or delete details, or object to certain processing activities. Contact us using the email below to submit these requests.

6. Contact Us

If you have any questions or concerns about this policy, please reach out:

MetroAIPro
Email: hello@metroaipro.com
Phone: (551) 525-2880